iCircle Services - Supporting Individual Choice and Empowerment
January 2014

Community Connection

Issue #47

Message from the Board

iCircle Services would like to wish all of the Providers, individuals and families in our network best wishes for a Happy New Year! We are all very grateful for the relationships we have formed with more than 95 providers across our 22 county region. Without your interest and involvement, the progress we have made this past year would not have been possible.
This year we look forward to working with everyone as we continue to work towards our MLTC approval with DOH. Additionally, we will continue to work closely with each of you as OPWDD determines how to proceed with the DISCO initiative.

Thank you all for your support and commitment to iCircle Services in 2013! We are looking forward to the many opportunities that 2014 will bring!

Network Development

Last month we introduced you to our new Business Developer, Maia McGill. In 2014, Maia will be traveling throughout our 22 county region to meet with service providers and organizations to share the mission, vision and philosophy of iCircle Services. Is there an organization or provider in your area that you trust when it comes to services like: home care, personal care, adult health, social day care, nursing home care, specialty health and other services (i.e. home delivered meals, transportation, and personal emergency response)? If so, we would like to connect with them! To suggest a provider or organization in your area, please contact Maia at 585-347-1216 or you can email her at Adjua.McGill@icirclecny.org.

A Year in Review: iCircle Services in 2013

January - Informational Provider Meetings were held to introduce iCircle Services to Providers in the Central New York region; Established work groups to focus on the development of specific areas within the DISCO; Welcomed new Board Members; Launched social media pages for iCircle on Facebook and Twitter

February - Launched the first issue of iCircle’s “Community Connection” weekly e-newsletter and began highlighting Providers in the iCircle Network; Welcomed new Board Members

March - Reached a total of 50 Providers in the Network; iCircle Board of Directors met with Gerald Huber, Deputy Commissioner, Division of Person Centered Supports for OPWDD and Fran Dubester-Vick, Deputy Director of Regional Office One, to learn more about the status of OPWDD's shift to a managed care model; Informational Provider Meeting held at Economic Opportunity Program

April - Submitted a Letter of Intent to OPWDD to serve a 22-county catchment area in Central New York; Began offering overview training for Medicaid Service Coordinators on iCircle and OPWDD's managed care service model; Presented an overview of iCircle at the OPWDD Region 2 Provider Meeting; Informational Provider Meeting held at Southern Tier Independence Center (STIC)

May - iCircle Board Members met with and introduced iCircle to Commissioner Burke from OPWDD; Reached a total of 65 Providers in the Network; Informational Provider Meeting held in Syracuse

June - Began offering training on CQL’s Personal Outcome Measures; Welcomed new Board Members

July - Presented on iCircle’s approach to managed care at the OPWDD Managed Care Forum; Released a Provider Input Survey for feedback on areas of implementation and design for iCircle; Held regional Network Provider meetings in Rochester and the Southern Tier

August - iCircle submitted its application to become a Managed Long-Term Care (MLTC) agency; Began holding focus group sessions with individuals and families to gain feedback and insight about the changing service environment and the iCircle DISCO development; Reached a total of 85 Providers in the Network; Held a regional Network Provider meeting in Syracuse

September - iCircle Services was a sponsor for the 2013 Statewide Conference of the New York Association on Independent Living (NYAIL); Held additional focus group sessions with individuals and families from various agencies within the iCircle Network; Welcomed new Board Members

October - Wrapped up final focus group sessions with individuals and families; iCircle attended the 2nd Annual Strides for Independence Disability Awareness Walk hosted by AIM Independent Living Center

November - iCircle presented to families at the Finger Lakes Family Support Services Advisory Council conference on “Managed Care Planning for Your Loved One with Special Needs”; iCircle shared about iCircle and the feedback from its individual and family focus groups during a panel discussion sponsored by the Health Foundation for Western & Central New York

December - Congressman Christopher Collins toured CDS Monarch and met with iCircle Board Members who were present, to discuss the services for people with intellectual and/or developmental disabilities in the 27th district; Welcomed a new staff member in the role of Business Developer; Reached a total of 95 Providers in the Network

OPWDD Front Door Family Information Session

When: January 23, 2014; 1:00-3:00pm at CDS Monarch (860 Hard Road, Webster, NY 14580)

What: For any families in our network interested in gaining an understanding of the OPWDD’s mission and purpose; the process to become eligible for OPWDD supports and services; types of supports and services available; and where individuals and families can go to get assistance. Pre-registration is required. Please call Jackie Lange at 585-347-1032 or email jackie.lange@cdsmonarch.org to reserve your spot.

Thank you for your Support!

iCircle Services

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Mission: iCircle Services is a service portal where individuals with developmental disabilities and their families can self-direct, advocate, and secure the supports and services that best fit their needs. We are guided by individual choice, inclusion, diversity, cultural competence, respect, community, learning and empowerment for those we serve.

Vision: iCircle Services will establish a comprehensive, sustainable, trusted, and compassionate system of supports and services that will help empower families and individuals with developmental disabilities to promote their happiness, independence and inclusion as productive members of our community.

Contact Us:
Phone: 1-855-775-3778
Email: info@icirclecny.org
Website: www.icirclecny.org

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